Terms of Service

By using MetaKidz, you agree to these terms and conditions. Please read them carefully before accessing our platform.

Last updated: August 7, 2025

Acceptance of Terms

Agree to our terms to use MetaKidz services

User Responsibilities

Your obligations and expected conduct

Privacy & Data

FERPA and COPPA compliant data handling

Liability

Understanding our service limitations

Quick Navigation

Acceptance of TermsUser Accounts and ResponsibilitiesEducational Data and PrivacyService Availability and ModificationsPayment Terms and SubscriptionsLimitation of LiabilityTermination and ChangesContact and Legal Information
Section 1

Acceptance of Terms

Agreement to Terms

  • These Terms of Service ('Terms') govern your use of MetaKidz ('Service'), operated by MetaKidz Inc.
  • By accessing or using our Service, you agree to be bound by these Terms
  • If you're using MetaKidz on behalf of a school or organization, you represent authority to bind that entity

Who Can Use MetaKidz

  • Educational Institutions: Schools, districts, and educational organizations
  • Educators: Teachers, administrators, and school staff (18+ years old)
  • Parents/Guardians: Legal guardians of enrolled students
  • Students: With appropriate consent and supervision

Age Requirements

  • MetaKidz is designed for educational use
  • Adult users must be at least 18 years old
  • Student accounts are created and managed by authorized school personnel with appropriate parental consent
Section 2

User Accounts and Responsibilities

Account Creation

  • Provide accurate and complete information when creating your account
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Use your account only for its intended educational purpose

User Conduct

  • Use MetaKidz in compliance with all applicable laws and regulations
  • Respect the privacy and safety of students, families, and other users
  • Maintain appropriate professional boundaries in educational settings
  • Report any safety concerns or inappropriate behavior immediately
  • Keep educational records confidential and secure

Prohibited Activities

  • Use the platform for non-educational commercial purposes
  • Share login credentials or allow unauthorized access
  • Attempt to access other users' private information
  • Upload malicious software or interfere with platform security
  • Harass, bully, or engage in inappropriate conduct
  • Violate any local, state, or federal laws
Section 3

Educational Data and Privacy

FERPA Compliance

  • MetaKidz operates as a 'school official' under the Family Educational Rights and Privacy Act (FERPA)
  • We maintain strict confidentiality of educational records
  • Data is used solely for legitimate educational purposes

COPPA Compliance

  • We comply with the Children's Online Privacy Protection Act (COPPA)
  • Student accounts under 13 are created only with proper school authorization and parental consent

Data Ownership

  • Educational Records: Owned by the school/district
  • User Content: You retain ownership of content you create
  • Platform Data: We own our technology, software, and platform features

Data Portability

  • You may export your data at any time
  • Upon account termination, we provide data export capabilities for a reasonable period
  • Subject to legal retention requirements
Section 4

Service Availability and Modifications

Service Level

  • We strive to provide reliable, consistent service availability
  • Scheduled maintenance will be announced in advance when possible
  • We are not responsible for temporary outages due to technical issues
  • Emergency maintenance may occur without advance notice

Platform Changes

  • We may modify, update, or discontinue features of MetaKidz at any time
  • We will provide reasonable notice for significant changes that affect core functionality

Third-Party Services

  • MetaKidz may integrate with third-party services
  • We are not responsible for the availability, content, or practices of external services
Section 5

Payment Terms and Subscriptions

Subscription Plans

  • Free Plan: Limited features for small schools
  • Paid Plans: Monthly or annual billing cycles
  • Enterprise: Custom pricing and terms
  • Free Trial: 30 days for paid plans

Billing and Payments

  • Subscription fees are billed in advance
  • Payment methods: Credit card, ACH, or purchase order (for qualified organizations)
  • Failed payments may result in service suspension
  • Refunds are provided according to our refund policy

Cancellation

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of your current billing period
  • No refunds for partial periods unless required by law
Section 6

Limitation of Liability

Service 'As Is'

  • MetaKidz is provided 'as is' without warranties of any kind
  • We do not guarantee that the service will be uninterrupted or error-free
  • We do not guarantee the service will meet your specific requirements

Limitation of Damages

  • To the maximum extent permitted by law, MetaKidz Inc. shall not be liable for any indirect, incidental, special, or consequential damages
  • This includes damages arising from your use of the platform

Maximum Liability

  • Our total liability for any claim related to MetaKidz shall not exceed the amount you paid us in the 12 months preceding the claim
Section 7

Termination and Changes

Termination by You

  • You may terminate your account at any time
  • Export your data before termination
  • Termination does not relieve payment obligations for services already provided

Termination by Us

  • Violation of these Terms of Service
  • Non-payment of fees
  • Illegal or harmful activities
  • Extended inactivity (with advance notice)

Changes to Terms

  • We may update these Terms periodically
  • Material changes will be communicated at least 30 days in advance
  • Continued use after changes take effect constitutes acceptance
Section 8

Contact and Legal Information

Governing Law

  • These Terms are governed by the laws of California, United States
  • Any disputes will be resolved in the courts of San Francisco County, California

Contact Information

  • MetaKidz Inc.
  • Email: legal@meta-kidz.net
  • Phone: 1-800-METAKIDZ
  • Address: San Francisco, CA

Questions About Our Terms?

Our legal team is here to help. Contact us with any questions or concerns about our terms of service.