Terms of Service

By using MetaKidz, you agree to these terms and conditions. Please read them carefully before accessing our platform.

Last updated: August 7, 2025

Acceptance of Terms

Agree to our terms to use MetaKidz services

User Responsibilities

Your obligations and expected conduct

Privacy & Data

FERPA and COPPA compliant data handling

Liability

Understanding our service limitations

Section 1

Acceptance of Terms

Agreement to Terms

  • These Terms of Service ('Terms') govern your use of MetaKidz ('Service'), operated by MetaKidz Inc.
  • By accessing or using our Service, you agree to be bound by these Terms
  • If you're using MetaKidz on behalf of a school or organization, you represent authority to bind that entity

Who Can Use MetaKidz

  • Educational Institutions: Schools, districts, and educational organizations
  • Educators: Teachers, administrators, and school staff (18+ years old)
  • Parents/Guardians: Legal guardians of enrolled students
  • Students: With appropriate consent and supervision

Age Requirements

  • MetaKidz is designed for educational use
  • Adult users must be at least 18 years old
  • Student accounts are created and managed by authorized school personnel with appropriate parental consent
Section 2

User Accounts and Responsibilities

Account Creation

  • Provide accurate and complete information when creating your account
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Use your account only for its intended educational purpose

User Conduct

  • Use MetaKidz in compliance with all applicable laws and regulations
  • Respect the privacy and safety of students, families, and other users
  • Maintain appropriate professional boundaries in educational settings
  • Report any safety concerns or inappropriate behavior immediately
  • Keep educational records confidential and secure

Prohibited Activities

  • Use the platform for non-educational commercial purposes
  • Share login credentials or allow unauthorized access
  • Attempt to access other users' private information
  • Upload malicious software or interfere with platform security
  • Harass, bully, or engage in inappropriate conduct
  • Violate any local, state, or federal laws
Section 3

Educational Data and Privacy

FERPA Compliance

  • MetaKidz operates as a 'school official' under the Family Educational Rights and Privacy Act (FERPA)
  • We maintain strict confidentiality of educational records
  • Data is used solely for legitimate educational purposes

COPPA Compliance

  • We comply with the Children's Online Privacy Protection Act (COPPA)
  • Student accounts under 13 are created only with proper school authorization and parental consent

Data Ownership

  • Educational Records: Owned by the school/district
  • User Content: You retain ownership of content you create
  • Platform Data: We own our technology, software, and platform features

Data Portability

  • You may export your data at any time
  • Upon account termination, we provide data export capabilities for a reasonable period
  • Subject to legal retention requirements
Section 4

Service Availability and Modifications

Service Level

  • We strive to provide reliable, consistent service availability
  • Scheduled maintenance will be announced in advance when possible
  • We are not responsible for temporary outages due to technical issues
  • Emergency maintenance may occur without advance notice

Platform Changes

  • We may modify, update, or discontinue features of MetaKidz at any time
  • We will provide reasonable notice for significant changes that affect core functionality

Third-Party Services

  • MetaKidz may integrate with third-party services
  • We are not responsible for the availability, content, or practices of external services
Section 5

Payment Terms and Subscriptions

Subscription Plans

  • Free Plan: Limited features for small schools
  • Paid Plans: Monthly or annual billing cycles
  • Enterprise: Custom pricing and terms
  • Free Trial: 30 days for paid plans

Billing and Payments

  • Subscription fees are billed in advance
  • Payment methods: Credit card, ACH, or purchase order (for qualified organizations)
  • Failed payments may result in service suspension
  • Refunds are provided according to our refund policy

Cancellation

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of your current billing period
  • No refunds for partial periods unless required by law
Section 6

Limitation of Liability

Service 'As Is'

  • MetaKidz is provided 'as is' without warranties of any kind
  • We do not guarantee that the service will be uninterrupted or error-free
  • We do not guarantee the service will meet your specific requirements

Limitation of Damages

  • To the maximum extent permitted by law, MetaKidz Inc. shall not be liable for any indirect, incidental, special, or consequential damages
  • This includes damages arising from your use of the platform

Maximum Liability

  • Our total liability for any claim related to MetaKidz shall not exceed the amount you paid us in the 12 months preceding the claim
Section 7

Termination and Changes

Termination by You

  • You may terminate your account at any time
  • Export your data before termination
  • Termination does not relieve payment obligations for services already provided

Termination by Us

  • Violation of these Terms of Service
  • Non-payment of fees
  • Illegal or harmful activities
  • Extended inactivity (with advance notice)

Changes to Terms

  • We may update these Terms periodically
  • Material changes will be communicated at least 30 days in advance
  • Continued use after changes take effect constitutes acceptance
Section 8

Contact and Legal Information

Governing Law

  • These Terms are governed by the laws of California, United States
  • Any disputes will be resolved in the courts of San Francisco County, California

Contact Information

  • MetaKidz Inc.
  • Email: legal@meta-kidz.net
  • Phone: 1-800-METAKIDZ
  • Address: San Francisco, CA

Questions About Our Terms?

Our legal team is here to help. Contact us with any questions or concerns about our terms of service.